Plans and add-ons are paid through Polar, our payment provider, on its secure checkout page. VowForever never sees or stores your card details. This guide walks through the whole flow: choosing what to buy, adding a discount code, paying, and what happens if a checkout is cancelled or expires.

Paying for a plan

  1. Choose a plan

    Open /pricing and click Upgrade to Basic Plan now or Upgrade to Premium Plan now. You are asked to sign in first if you are not already.

  2. Review your selection

    The upgrade page confirms the plan you picked. Click Continue to secure checkout to open Polar's checkout.

  3. Add a discount code

    If you have a code, enter it in the discount code field on the checkout page. The total updates before you pay; a code that is invalid, expired or used up is rejected there.

  4. Pay

    Enter your payment details and confirm. Your VowForever account email is filled in for the receipt where possible.

  5. Wait for confirmation

    You return to the Payment Status page. It updates automatically once Polar confirms the payment and then shows the date your plan is active until.

About discount codes

  • Codes are entered on the Polar checkout page, for plans and for add-ons paid by card.
  • Prices shown on /pricing already include any current promotion; a code is applied at checkout.
  • A code cannot be added after you have paid, so enter it before confirming.
  • Codes come from VowForever promotions and partners. If a code you were given does not work, email support@vowforever.love before paying.

Paying for add-ons

Add-ons are bought at /dashboard/addons. If your points balance covers the price, you can pay with points and the add-on applies straight away. Otherwise pay by card through the same Polar checkout, where discount codes also work. Your points balance and its history are on /dashboard/wallet. Plans themselves are paid by card checkout only.

Cancelled, expired or slow payments

  • Nothing is charged until you confirm the payment. Leaving the checkout early takes you back to /pricing.
  • If the status page says the checkout is no longer active, it expired or was cancelled. Start a new checkout from /pricing.
  • If the page still says Payment is processing after a few minutes, open /dashboard/billing to check your plan. Do not pay a second time.
  • If you were charged and the plan is still not active, email support@vowforever.love with your account email and the time of payment.

After you pay

  • Your plan or add-on activates as soon as the payment is confirmed; you do not need to sign in again.
  • Every purchase is listed under Purchase history on /dashboard/billing.
  • Click Manage billing on the same page to open the Polar customer portal and download invoices and receipts.